Remote Support

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remote support from X-Shops Please call our helpdesk on 01322 406478 before proceeding any further.

Our remote control software is a fast, secure application that allows a PC Technician to diagnose and repair faults on your computer. You will be kept fully informed as the technician works on your computer.

The Small Print...

By requesting and accepting a remote session from X-Shops, you accept responsibility for any changes made to the desktop content or system settings. While our skilled technicians make every effort to ensure that your computer operates as requested, X-Shops does not assume and is not responsible for subsequent operation and system changes attempted on your behalf.

We recommend for your security and privacy that you exit any open applications that are displaying personal content or confidential information before initiating a remote support session. We also recommend that you remain seated at your computer throughout the entire remote session.

Your data is important to us. With very few exceptions no data is retained by X-Shops and we will not be held responsible for any data loss occurring during or after a remote session. If you require help in setting up a backup procedure for your data please check our support pages.

X-Shops continually strives to improve and update our service offerings. While we will do our very best (within time and expense constraints), we cannot guarantee that our service will resolve your problem.

How it works...

Simply click on the button below to download a small program that will contact our servers and place you in a queue for support. Please click run and "Allow" when requested.

More in this category: « How Remote Support Works